Audit Techniques For Ground Operations (ATfGO) Training Course
An entry-level course which provides essential expertise for airside ramp auditing
Introduction
Auditing within the fast moving world of ground operations and ground handling environments can be challenge at the best of times. Understanding the complex and wide ranging rules, standards, best practice and regulations applicable to this area of operations is essential for anyone who needs to audit this area.
This entry-level training course is aimed at those without experience who would like to work as auditors within the airside ramp environment. The course guides participants through the basic principles and disciplines of auditing and quality systems and principles before going on to look at overviews of ICAO, IATA, SAE International industry standards and applicable regulations and regulatory frameworks.
The course material is highly interactive with ground operations based group exercises, discussions, role plays and working with an authentic set of standards that will equip staff with the basic skills that they need to prepare and execute effective audits.
The duration of this course is 4 days.
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1. Why is it important?
Within this highly regulated and standardised environment, the ability to be able to measure the conformance and/or compliance is a vital and required element of any ground operation. The auditing function, as part of a company Quality Assurance programme, is key to understanding how processes and procedures are actually deployed within the operation and allow the organisation to identify and correct any poorly performing areas.
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2. Who should attend?
This course is suited to those new to auditing who wish to obtain a basic auditing qualifications. The course is focussed on ground operations and ground handling and would ideally suit those working within or close to that environment.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
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3. Course objectives
To provide participants with a basic understanding of the principles of auditing within a ground operations and ground handling environment.
Detailed course content
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• ICAO SARPS
• IATA AHM & IGOM
• SAE International
• Regulatory framework and overview
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• Quality Systems
• Quality Assurance
• Management Systems
• ISO 9001
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• Process management
• Auditors competence
• How to audit organisations, suppliers, products and/or services
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• Planning
• Entry and exit meetings
• Conduct
• Searching for evidence
• Audit tactics and psychology
• Recording and evaluating results
• Reporting
• Corrective action and follow up
High Quality Training Materials
Transferring knowledge and skills through the training process can be a demanding activity. Regulation and industry best practice demands that the standard of training is always high.
We supply several organisations with training material for a range of ground operations and ground handling training. Whether it's off the shelf or bespoke, our material is designed to not only be compliant and up-to-date, but also relevant, easy to follow and engaging.
To that make sure that the course material is fully absorbed we have placed an intense focus on producing high quality training materials that can be referred back to by the student whenever they need.
The quality and variety of material, that is used within the training environment, is essential for maintaining engagement, and delivering your training objectives.
Writing training material can be a complex and time-consuming job for any organisation. Ensuring that content is aligned, compliant and appropriately approved can be an arduous task at the best of times, but ensuring that it's also interesting and effective makes it more of a challenge, but we are here to help you.
This is a highly cost effective method of outsourcing a critical but time-consuming task. Whether we design your sessions, train your instructors to deliver our material or whether we deliver it in its entirety, we are likely to have a solution that will meet your requirement.
Typically, material sets can include any or all of:
Participants Guide - provides supplementary, lower level detail to complement the instructors presentation
Instructors Guide - includes lesson plans and a step by step guide on each session
Slide Pack - includes comprehensive visual aids and high level information for participants
Hand-outs - exercises and relevant information for participants
Ready to work together?
Get in touch with us today if this training course sounds right for your workforce and we will get back to you for a consultation.
Alternatively, should you have any specific requirements we would be happy to carry out a detailed training needs analysis to establish what best suits your organisation.
Please note: we only provide this training course for our clients as an 'in company' training course. Unfortunately, we don't offer this course for private individuals.
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